Environment: Green walls, green furniture. Disinfectant. Cigarette smoke. Cold floors.
Routine: Bells for meals and movement. Dinner served under observation. Clipboards used during intake week.
Notes: Patients frequently report being placed on the wrong ward during first 72 hours.
Staff instruction (typed): “Speak slowly. Use ‘sweetie’ if necessary. Do not engage arguments regarding cigarettes.”
Unfiled note (found in baseboard crack): “Don’t tell them what you dream.”